Her Kinkz - Bald spot in HerKinkz.com wig

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Customer service
Discounts and Special Offers
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Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Value for money

I ordered a wig from herkinkz.com on 8/11/17. It arrived 8/19/17 with a bald spot in the top - exposing the wefts, which makes it obvious it's a wig and unwearable.

I contacted the merchant for a refund - sending her a photo of the defective wig. She refused to refund did not even have the professional decently to offer to fix it or send a new one. Beware of Jessica Covington at HerKinkz.com out of Detroit, MI.

@herkinkz on Instagram (https://www.instagram.com/herkinkz/?hl=en) Facebook: https://www.facebook.com/HerKinkz These wigs are priced very high and she does not provide any customer service after the sale. She expects you to take whatever you get and go away.

Product or Service Mentioned: Her Kinkz Human Hair Wig.

Reason of review: Damaged or defective.

Monetary Loss: $190.

Preferred solution: Full refund.

I didn't like: Bald spot in the top of the wig, Poorly made wig, Poor customer service, Defective product.

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Company wrote 0 private or public responses to the review from Aug 31, 2017.

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